Privacy Policy
Categories of Data We Process
To ensure the seamless operation and security of our financial services, we collect and process the following information:
Identity and Contact Information When you register an account or interact with our support infrastructure, we process data such as your full legal name, email address, and verified contact number.
Compliance and Verification Data Where required by our internal security and risk mitigation frameworks, we may require proof of identity to ensure the authorized use of our services.
Technical and Device Identifiers Upon accessing our platform, our servers automatically log technical metadata, including your IP address, browser type, operating system version, and system access logs, which are vital for maintaining account security and service availability.
Usage and Activity Metadata We track interaction data within our dashboards to enhance tool performance. These activity metrics are strictly operational and are used to refine our user interface and system responsiveness.
Transactional and Payment Details If you utilize paid account features, we handle the necessary billing metadata. Sensitive financial credentials are typically managed through secure, industry-standard third-party payment processors.
Lawful Basis for Processing
We manage your information based on established legal frameworks: to fulfill our contractual service obligations, to satisfy our legitimate interest in protecting our IT ecosystem from unauthorized access, to comply with Canadian legal mandates, and where necessary, based on your active consent.
Operational Usage
Flint Capstead employs your data to facilitate secure account management, provide high-quality customer support, and perform essential security monitoring. Analytical data is leveraged solely to improve the utility of our financial tools. Promotional communications are only sent on an opt-in basis; you retain full authority to manage or revoke these preferences through your account dashboard.
Retention and Sharing
We do not engage in the sale of personal information. Data is shared exclusively with necessary service providers—such as hosting firms, analytics providers, and verification services—that are critical to our operational functions. We retain data only for the period required to fulfill our service delivery or legal obligations. When data is processed internationally, we employ robust safeguards to maintain protection standards.
Security Measures and User Rights
We utilize industry-standard encryption and strict internal access protocols to prevent unauthorized data exposure. While we strive to implement comprehensive protective measures, no digital transmission can be guaranteed as entirely risk-free. You hold specific rights over your information, including the right to access, rectify, delete, restrict, or transfer your data. Please submit such requests to our support team; identity verification is required to process these inquiries securely.
Policy Updates
This Privacy Policy may be updated to reflect advancements in technology or changes in regulatory requirements. Significant revisions will be highlighted directly on our platform.
Last updated: June 23, 2026